PrestaShop makes it possible to customize the product customers will buy.
Example: You are a jewelry retailer and your customers have the possibility to engrave their jewelry with text or an image. Your customers can submit the text and/or the image when they place an order.
The advantage of this function is it offers your customers a personal service, which they will without a doubt appreciate.
To enable customization, click on the Options tab. Then just click on the "Add a customization field" button to open a configuration window.
You can indicate the type of field (file or image) that can be customized.
File field. Puts a file upload button on the order page. Each button accepts only one file, so put as many fields as you need.
Text field. Puts a text field on the order page.
You can add as many text fields as you want by clicking the "Add a customization field" button.
Example: If you allow your customer to use up to 5 lines of text with each line limited to 14 characters, you can add 5 fields and indicate the number of allowed characters in the field's label. You cannot limit the number of characters in a field. Fill every one of them with the appropriate public label: this will be an indicator for the customer, so be very specific about what you expect. For instance, if you allow images for a book cover, you could use the following:
"Front cover (20.95 x 27.31 cm, color)".
"Back cover (20.95 x 27.31 cm, black and white)".
"Spine (20.95 x 1.716 cm, color)".
Same for text: if customers can engrave words on a product, you could use the following:
"First line (24 chars)".
"Second line (24 chars)".
"Last line, signature (16 chars)".
You can make a field mandatory for confirming the order by checking the "Required" box to the right of each one.
If in the end you added too many fields, simply click on the trashcan icon to remove the field you don't want.
Once all the label fields have been filled in, remember to save your changes.
Once a product has customizable properties set, its product page has a new tab: "Product customization".
The customer must choose the file(s) and/or add some text and save them before they add the product to the cart by clicking on the "Save customization" button.
As soon as product customization has been confirmed, the information (text or image) appears in the block as shown below.
The custom image(s) and text will appear in the final cart.
The rest of the purchase process is the same as usual.
Once the order has been validated by the customer, the merchant gets a notification of the order in the back office.
He can then check on the order, which will indicate the image(s) and the text in the list of products, for each product. The merchant then simply has to download the image(s) (simply by clicking on the image in the order) or copy/paste the text and use that in its customization tool.