Check if you have the same email address on the Back-Office and on the selfcare. It should be the same email address as the selfcare.
Articles in this section
- How to display a different price for professionals?
- How can I desactivate my shop?
- I have created products, but I cannot see them in my shop. Why?
- My customer wants to return a product, but it does not work.
- I cannot connect to my administration
- My shop is open but I have no visit. Why?
- I have created a product, but I cannot find it.
- I have filled in a price, but another one is displayed.
- How can I create a profile for my employees?
- How can I create a product variant?